Summer is in full swing here and Verrado is ready for increased pool usage with a full staff including the addition of new seasonal Ambassadors to assist the year-round team that you may already know.
Residents are fully aware that with more use comes more need for a mindful eye in and around the Heritage Swim Park and The Center on Main. It is a shared responsibility amongst residents and Ambassadors to maintain a safe, secure and beautiful amenities.
In order to meet the demand the seasonal team is on board March through September, overseeing the grounds an average of 75 percent of the peak usage times during operating hours. While the team is responsible for many behind-the-scenes duties, here is a list of what you might experience from our Ambassadors:
- Ensuring residents are adhering to the Access Card Agreement including guest policies, age restrictions and opening/closing times; you may be asked to show your key fob or provide proof of residency.
- Patrolling the Heritage Swim Park and The Center on Main regularly with a specific focus on high traffic times.
- Inspecting pools and surrounding areas to ensure the safety of guests and compliance with health codes.
- Answering questions regarding use of reservable amenities and communicate rules and policies associated with a reservation.
- Sharing information on upcoming events and programs happening within the community.
To stay informed on pool-related messaging, including unexpected closures and re-openings, please follow us on Facebook. We’ll post pool-related information as quickly as possible to alleviate inconveniences.
If you see something that doesn’t seem right during a time when a team member is not available please submit a Community Concern Form.
Please take a moment to introduce yourself the next time you are enjoying Verrado’s favorite summertime amenities.
Clarizza currently attends Estrella Mountain College and is studying business and marketing. Clarizza loves boxing, hiking, traveling, and being active.
Jack is a Verrado resident and active volunteer. Jack was willing to play a more active role with the Verrado Assembly this summer so he joined the Ambassador team. He loves recreational shooting, swimming, biking and BBQ events.
Kassandra just completed her first year at DMB and Associates and couldn’t be happier. She loves working with her amazing colleagues and being able to represent a wonderful company. Kassandra is currently finishing up her degree in communication and plans on attending law school.
Richie Elwell is currently attends NAU and is studying mechanical engineering. Richie likes working on his car, hanging out with friends, and helping out in the community. Richie has lived in Verrado for 11 years with his mom, dad, and younger broth and sister.
Samantha has been a Verrado resident since January 2014. Originally from Australia, Samantha loves spending time with her family and friends. She also likes dining out, swimming and travelling (preferable somewhere with a beach!) whenever possible.
Sammy currently attends University of Arizona and is studying Neuroscience. Sammy likes to watch movies, shop and hang out with family.
Steve is coming up on three years as an Assembly Ambassador. He’s been a Verrado resident for nearly 11 years and a member of Verrado Leadership since its inception. He has been married for 41 years and has two adult children and three grandchildren who also live in Verrado. His first career was 36 years with the Internal Revenue Service.
Zach currently attends the University of Wyoming and is studying Psychology. He enjoys golfing any chance he can get. He also likes playing basketball and football. Zach’s experience working for a country club and go-getter attitude suits the Assembly team very well.